Privacy Policy

Privacy Policy Effective Date: 2 Feb 2025 At Culture Studios, your privacy matters. We’re committed to protecting your personal information and being transparent about how it’s collected, used, and shared. This Privacy Policy outlines the type of information we gather, how we use it, and your rights regarding your data. By using our website, booking services, or interacting with us online, you agree to the terms of this policy. What We Collect: When you visit our website or engage with Culture Studios, we may collect the following types of information: Personal Information: Your name, email address, phone number, and other contact details you provide when signing up for a class, subscribing to our newsletter, or filling out a form. Booking & Payment Information: Details related to your class registrations, appointments, purchases, and payment confirmations. Device Information: Your browser type, IP address, time zone, and device identifiers. We do not currently use Google Analytics or any tracking cookies for analytics. How We Use Your Information: We collect your information to: - Process class and appointment bookings - Communicate with you about schedules, reminders, or updates - Send promotional emails or newsletters (only with your consent) - Manage customer service and studio operations - Comply with legal obligations You’ll only receive marketing emails if you’ve opted in, in accordance with Canada’s Anti-Spam Legislation (CASL). You can unsubscribe anytime by clicking the link in our emails or contacting us directly. Sharing Your Personal Information: We only share your personal information when it’s necessary to provide our services or to meet legal requirements. With Trusted Service Providers: We use **Wix** to power our website, booking system, and class scheduling. Wix stores and manages your information securely. We may also work with service providers to help us with: - Email communications - Payment processing - Appointment confirmations or customer support These third parties only have access to the information they need to do their job, and they’re required to protect your privacy. Marketing Communications : If you’ve given us consent, we may send you studio updates, event invitations, or special offers. We don’t sell or rent your data. You can unsubscribe from marketing at any time. Legal Compliance: We may disclose personal information when legally required, such as to comply with a subpoena or court order, or to protect the rights, safety, and property of Culture Studios and its community. Your Rights and Choices You have the right to: - Access the personal information we hold about you - Correct inaccurate or outdated information - Withdraw your consent or unsubscribe from communications - Request deletion of your personal data (where legally applicable) To exercise these rights, please contact us at info@culturesstudio.com Security of Your Information: We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, or disclosure. Your data is stored in secure systems provided by our trusted partners (e.g., Wix) and is only accessed by team members or service providers on a need-to-know basis. Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Updates to This Policy : We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we’ll post the revised version on our website with the updated effective date. Contact Us: If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out: Info@culturesstudio.com Culture Studios — 1510 Birchmount Road, Scarborough, ON Thank you for being part of our community. We’re honoured to support your journey through movement, mindfulness, and connection.